Terms and Conditions
For Participant Privacy Policy, see https://www.mindtrek.org/privacy-policy/
These terms and conditions are valid from 16.6.2023.
Mindtrek / COSS – the Finnish Centre for Open Systems and Solutions
P.O. Box 35
33101 Tampere
0409332565
sales@mindtrek.org
www.mindtrek.org
2447953-8
We reserve the right to change prices and delivery costs.
Products are ordered in the online store by moving them to the shopping cart and paying for the content of the shopping cart in the online payment service. All customer information is treated confidentially. The contact information requested in connection with the order will not be used for anything other than the delivery of the order or for clarifying any ambiguities with the order, unless specifically stated otherwise. When ordering from the online store, you are required to have familiarized yourself with and agree to the delivery conditions valid at any given time.
Payment methods
The online store’s payment service is provided by Paytrail Plc. Payment options via Paytrail are online bank payments, credit cards and mobile payments (Siirto, Pivo and MobilePay).
You can also choose the invoice as a payment option. A 5 EUR billing surcharge will be added to the invoice.
By pressing the "Buy" button, you agree to Mindtrek 2024's general terms and conditions.
Order and payment confirmation
When we have received your order, an order and payment confirmation containing the order details will be sent to your email address.
If you have not received an email confirmation within 24 hours of ordering your ticket(s) or by the end of the next business day, please contact the team at:
Mindtrek / COSS – the Finnish Centre for Open Systems and Solutions
P.O. Box 35
33101 Tampere
0409332565
sales@mindtrek.org
www.mindtrek.org
2447953-8
Delivery methods and delivery time
The conference pass can be collected from the registration desk when arriving to the venue.
If you have purchased an Academic ONLINE Pass, the stream access link will be sent to you via e-mail a few days before the conference starts.
Cancellation terms
If, for some reason you cannot attend the conference, you can transfer your place to another individual. Places can be transferred at any time up to September 24th, 2024. Please note that an additional charge may be applicable if the new attendee is not entitled to the same price as you are.
In most cases the tickets cannot be refunded. In case of force majeure, such as fire, war or strike, COSS ry owns the rights to postpone or cancel the event. In the case of cancellation, the money spent on tickets will be refunded as soon as convenient. Speaker cancellations do not entitle the buyer to a refund.
It may be necessary for reasons beyond our control to change the content and timing of the program or the speakers at any time prior to the event date.
COSS ry reserves all rights to Mindtrek Conference program changes. If you have any problems or queries with your booking, please contact the team at sales@mindtrek.org